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Tickets

Ticket panels, forms, staff roles and transcripts.

  1. 1Dashboard → Tickets → enable, and pick a log and transcript channel.
  2. 2Create a panel (the message with buttons) and choose its channel.
  3. 3Create ticket types (one button each): staff roles, the Discord category to create channels in, a welcome message and up to 5 questions.
  4. 4Click Post on the panel. Re-post after changing buttons.

In a ticket: Claim and Close buttons, or /ticket close · claim · add · remove · rename. Closing saves an HTML transcript, posts it to your transcript channel and DMs it to the member with a rating.